Intermittent packet loss

Uptime Impact: 27 minutes
Resolved
Resolved

Issue: Intermittent packet loss caused by a faulty network configuration. Impact: Affected clients experienced degraded connectivity and occasional timeouts for approximately 27 minutes.

Resolution: • Identified and corrected a misconfigured route. • Restored normal operations by reverting to a validated configuration. • Verified stability through monitoring and testing.

Preventative Actions: • Enhanced configuration validation processes. • Improved monitoring for early detection.

Began at:

Affected components
  • Networking
  • DNS Servers
  • Dedicated Servers
  • Web Hosting